Leaving No One Behind: Measuring the Multidimensionality of Digital Literacy in the Age of AI and other Transformative Technologies

By Angela C. Lyons, Josephine Kass-Hanna, Alessia Zucchetti, and Cristóbal Cobo


To ensure that no one is left behind in today’s fast-changing world driven by technological advancement, it is critical for global citizens of all ages and socioeconomic backgrounds to have a set of digital skills to live, work, learn, and participate in modern society. This brief emphasizes the need for a holistic framework encompassing technical and socioemotional dimensions to formulate 21st century skills targets and pave the way for tangible outcomes in the workplace and beyond. Standardized assessment tools are essential to consistently measure digital literacy, identify gaps and track progress towards narrowing them, especially for the most vulnerable populations.