How to Promote Worker Wellbeing in the Platform Economy in the Global South

By Urvashi Aneja, Krish Chetty, Ramiro Albrieu, and Martin Rapetti


The growth of the platform economy is creating new opportunities and efficiencies in G20 economies. However, gig-work can often be precarious, with reduced access to formal social protection mechanisms. This poses unique opportunities and challenges for many G20 countries, where a large section of the workforce is engaged in informal work across both the unorganised and organised sectors of the economy. For the sustained and inclusive growth of the platform economy, the wellbeing of workers must be prioritized. Drawing on research undertaken in India, South Africa and Argentina, this policy brief outlines strategies for governments, industries and civil society to safeguard and enhance worker well being in the platform economy.